Payments
We accept cash, MasterCard, Visa, Discover and Olivia's gift cards as payment for all products and services. We regret that we are not accepting out of area personal checks. Any returned check will result in a $25 fee, payable before any future appointment.

Deposits
We require deposit non-refundable deposit for all weddings/group appointments.  If you don’t show up for your scheduled appointment you will be charged 50% for all services and time. CURRENTLY WE JUST HAVE LIMITATIONS OF NO MORE THAN 5 PEOPLE GROUP APPOINTMENTS. 

Gratuities
In appreciation of outstanding service, cash gratuities may be given at your discretion.  We regret we are unable to add the gratuity to your credit card.

Pricing
Prices are also subject to change without notice.

Cancellation Policy
We are happy to reserve an appointment time just for you, we kindly ask for 24-hour’s notice of cancellation for appointment. Group events and packages require a 48 hour cancellation notice.
We are unable to book, change, or cancel appointments via email, message or voicemail. To cancel please give a call @ Store's Phone number 443-7085133. Please note that we want to treat our guests to the full experience; however arriving late may make this difficult. If you think, you are more than 10 mins late for the appointments, we highly recommend to reschedule your appointment. Olivia's wait time policy is max 10 mins. 

Pets
We love pets, but health codes require us to ask that you please leave them at home.

Gift Card
Gift cards, membership cards can not be redeemed for cash or used to purchase another gift card.  Services and spa pakcage prices are subject to change.  Spa packages may not be substiuted.  We are not responsible for lost or stolen gift cards.  Gift cards are non-refundable.